Customer reviews

  • Cassandra just wanting to thank you once again for my gorgeous new ring. Love how unique it is and the opal is so stunning. I also adore the packaging that it came in and how beautifully presented it was- so much attention to detail 🙏🏼.

    Karen S

  • Graisons fine Jewellery curate the most amazing pieces. I purchased a Citrine yellow gold cocktail ring which was more gorgeous IRL 😍. It flashed, glistened and dazzled, the stone so pure with no discernible marks or scratches.

    The purchase was seamless, communication friendly and informative. The packaging sublime! A black ring box wrapped in beautiful black ribbon with a thank you note in a wax sealed envelope demonstrating Graisons fine eye for detail in every way.

    Deb M

  • 'With this ring, I thee wed myself!!!! I'm absolutely speechless Cassandra and Tamara. My precious precious beauty has just arrived and I couldn't love her more. The whole experience has been sublime - from our first contact through to endless conversations - videos - me taping batteries to my finger - your patience and humour and service and precious packaging ( promise me you'll share your wax seal process / device with me??) and exquisite range are utterly peerless. A pure delight. I will cherish this piece forever. You have me as a customer for life. When I stop crying I will take a pic of my golden beauty - which fits perfectly and comfortably. Heavens above Im one very very lucky girl. X

    Catherine C

  • The Necklace was delivered this morning and Cathy and I are both delighted with the item, It is simply magnificent….
    May I take this opportunity to comment on the excellent service you provide it is very good and regrettably quite rare these days. The shipment was very well packaged and beautifully presented..

    David M

  • I just got back from collecting the package. Thank you so much for the beautiful wrapping and presentation.. it makes receiving it even more special..The sunburst is glorious and I’ll wear it with pride.
    Thanks for all.

    Elizabeth N

  • Just to advise that I’m over the moon and beyond with the ring 😍
    It’s stunning and fits my ring fingers perfectly. The colors it emits are breathtaking and it sparkles so elegantly. Your packaging was so special as well with so much thought in the presentation, opening the box took my breath away. It was better than Christmas. You made me feel very special 

    I’ll certainly be highly recommending you to my friends and colleagues 

    I'm incredibly impressed with the service from start to finish.

    Congratulations to you both for making my self treat experience one to remember 😊

    Wendy L

  • Once again it was Christmas but in October..... How exquisite my gorgeous pearl ring is. Thank you so much, I am truly very spoilt. I just love this beautiful piece and will wear it sparingly to take care of it.

    I am wearing my Diamond and Enamel ring constantly now and at work today I received so many compliments, it was very much admired. The diamonds against the black sparkle so beautifully.
    I cannot thank you guys enough, you have a very special niche business.

    Once again,  happy 2nd b day and all the best. Kind Regards.

    Hajisa T

  • Wow. Wow. Wow

    My ring is just stunning and once again you guys have nailed it.

    Fast delivery, amazing packaging and then you find that amazing little black box. 

    Thank you ladies.

    Leanne S

  • Thank you so much my ring arrived today.  Beautiful packaged as always, and I love the ring and it fits well.  I got this ring as it is my 40th wedding anniversary which is Ruby, so thank you again.

    Kathryn B

  • My ring arrived safely just now and it’s amazing! The packaging was so good I felt like I was opening a surprise birthday gift (it’s actually on Sunday)! Can’t wait to get it resized so I can wear it!! Thank you so much xox

    Ros M

  • Oh I just wanted to say Thank you! thank you! Thank you! The ring is more beautiful than I imagined 💜 This ring has such a beautiful sheen that it literally glows, and to be honest I thought, in the pictures, that may have been just the way the camera caught it. When I opened the box, and there was that beautiful glow I could completely understand why in olden times, people thought Moonstones were made from moonbeams. I tried the ring on every finger, and the only finger it fit is my ring finger - the only one I don't have a ring for....made me think maybe it's been mine all along. The stunning packaging & thoughtful card enhanced the whole experience, and my communications with you from my very first enquiry have been exemplary. Thank you for not only such a beautiful ring that I will treasure always, but also for sharing my excitement and making me feel like I was on this journey with a good friend. Bless you x

    Bernadette B

  • My rings arrived at work this afternoon,  absolutely gorgeous in very different ways.  I'm still adjusting to wearing something as sparkly as the Aqua and the Spinel is perfection.  Both are so very beautiful.   Think the office was rather delighted as well.

    Liz W

  • I have just opened my locket, and it is so beautiful. Absolutely gorgeous, and everything I hoped it would be. The sense of history that surrounds it, is almost palpable.

    I have a lovely, very heavy chain, that belonged to my Mother, which will pair up with it beautifully.

    Once again, your attention to detail, prompt service, stunning packaging and friendly demeanour, is first class

    Jan G

  • I have purchased many items from the girls at Graisons Fine Jewellery. I cannot begin to explain how wonderful this business is. The variety and the quality of the items, the history, the outstanding service, passion and care involved is incredible. If you are looking for something special, something quality, a piece of history, or a new family heirloom. . . . look no further. And once you have made your special purchase, for yourself or as a gift, it arrives , beautifully gift wrapped. Part of the fantastic personal service that Graisons Fine Jewellery provide. Looking forward to receiving my latest purchase. . . . and purchasing my next gift for myself. A wonderful shopping experience.

    Liz S

  • OMG I LOVE IT 😍😍😍 Missed the postie yesterday so just collected from the Post Office. It’s so much prettier in real life!! It fits perfectly as well.

    I really love it. Thank you so much, you really make shopping with you the most perfect experience. I couldn’t be happier ❤️❤️❤️

    Cath M

  • Absolutely over the moon with my stunning Amethyst heart. Highly recommend Graisons Fine Jewellery for quality & service. Can not fault the speed of delivery and packaging was a lovely surprise! I shall cherish this dainty keepsake. Thank you girls!

    Alison J

  • Amazing selection of unique, one of a kind jewellery. You won’t find these pieces in a chain jewellery store! Service was prompt and thorough and it was even gift wrapped. Prices are quite reasonable these rare, one of a kind items!

    Paul C

  • First time purchase - a vintage Sterling Silver bracelet. Great communication & assistance with accurate sizing. Was able to lay-by it & paid it off early (couldn’t wait!). Arrived beautifully packaged with a complimentary cleaning cloth. I love the unique pieces they offer & am keen to become a repeat customer. Would happily recommend them - although I might just keep them to myself so I don’t have to compete for all the gorgeous jewellery!!

    Rebecca P

  • I recently had the pleasure and privelege of purchasing a gorgeous Edwardian locket from Graisons. Not having had a lot of experience buying so expensive a product online, I was nervous and cautious, however after sending and receiving several messages, the lovely Tamara allayed my fears and reassured me completely. I was able to lay-by my locket, and after 3 months I received it today, lovingly gift-boxed and including a complimentary chain. I can’t speak highly enough of this company, and my piece is absolutely stunning. I couldn’t be happier. 10/10

    Cath M

  • ABSOLUTELY Thrilled with my Gorgeous Rings , the Lovely Ladies are so Obliging.....HIGHLY RECOMMENDED, will Definitely be purchasing from these Ladies again

    Julie P

  • It is just such a delight to have not only a gorgeous ring for my wife, but wonderful customer service as well. The packaging was beautiful. Keep up the great work. You have a business to be proud of.

    James T

  • I was too excited to make it insta-pretty.. BREATHTAKING!! Thank you for a treasure I can pass through the family xx

    Simone B

  • I received my beautiful Georgian Pinchbeck chain this morning and I have absolutely fallen in love with this little beauty.
I will wear it, on occasion, with great pleasure and enjoyment.
    Thank you for the care taken in packing and shipping, I appreciate that very much.
    I look forward to browsing through the multitude of your goodies in the future

    Ruth M

  • This ring is as described, simple and elegant. The rose gold has the beautiful hue of that era and matches the rings I wear daily. I feel fortunate to be able to wear Australian jewellery history.
    You have gone to a lot of trouble with the packaging and it
    arrived in perfect condition.

    Megan W

  • Thank you so much for my stunning ring. The whole experience with Graisons has been amazing, from conversations to acknowledging payment and best of all, receiving my purchase in such a beautifully packaged way. Thank you ladies.

    Leanne S

  • Firstly, the packaging was just gorgeous & kept me guessing until the folds of material revealed the ring. I am completely delighted with it and my purchase.Dealing with you was an 11 out of 10. I am so happy to have found your business and would highly recommend you!! 

    Thank you for my beautiful ring.

    Jenneth H

  • Received my lovely ring this morning, its absolutely mind blowing.. presentation and packaging was beautifully presented with your personal touch! Thank you for everything!

    Elle R

  • Beautifully packed and is absolutely stunning! Loved the keepsake too, have printed it out to be kept with my ring so the next generation will know the story!

    Joy C

  • Mr ring arrived today, all I can say is wow! Absolutely stunning. Thank you for your excellent knowledge and communication, the extra touch and care with packaging and speedy delivery. It has been a pleasure dealing with Cassandra. I look forward to monitoring your page for future pieces.

    Joanne N

  • My ring arrived this morning it is so beautiful its perfect I adore. I cant stop looking at it. I cant thank you enough for finding this little treasure that I can pass down to my daughter and her baby girl xx

    Donna G

  • Hi Cassandra and Tamara, received my gorgeous Citrine and 9ct yellow gold ring today it slipped right on to my finger, was truly surprised and amazed at the beautiful packaging. Thank you so much for your timely, professional service and correspondence. I will definitely be recommending you and your business. Thank you again

    Karel J

  • Hi Graisons, I received my beautiful Victorian Mourning Locket today, and I am beyond thrilled with it. I also appreciated your personal message, and the gorgeous packaging.

    Jan G

  • I highly recommend the wonderful Cassandra and Tamara of Graisons Fine Jewellery, excellent positive communication, fast tracked delivery of the most beautiful piece, nestled in the finest wrapping l have ever
    seen, I just keep looking at the box, then I remember what's in it

    Karel J

  • I can highly recommend Graisons fine jewellery, not only did I receive my stunning new amethyst ring perfectly wrapped & presented it was even more beautiful than shown in the pictures, fitting perfectly I’m so In love.

    You can be assured of the quality you are buying with any piece as these ladies do not retain anything but the best!! I cannot fault the customer service in anyway every interaction is a pleasure with these ladies and I plan on expanding my collection thanks to Graisons !!

    Alison J

  • Good evening Cassandra, I have received my beautiful ring, I can’t tell you enough have stunningly beautiful it is, the presentation inside the boxes was 5 star

    I’m so impressed!

    I thank you for putting this beautiful piece up for sale and so glad I saw it on your page when I did. Your service is 1st class

    Michelle B

  • Hello Ladies, I have just opened up my most recent purchase and I am so in love with the beautiful muff chain! Thank You!! It is in amazing condition and it has all the charm and intricacies that makes vintage pieces so adored!! I know I'm always purchasing quality pieces from you, your description and photography detail each item precisely, and your customer service is second to none! I am continually in awe of the superb and diverse pieces on offer in your store - I can only begin to imagine the joy on your faces when you find such treasures to stock! Thanks again.

    Michelle P

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