Graisons Fine Jewellery

Dear Cassandra & Tamara, I have just received my Mabe Pearl and diamond rose gold ring!  It's stunning!! Opening
the packaging was a delight and made the whole experience magical! Thank you also for including the care instructions etc. I know that you already advertise the fact that your packaging and presentation is beautiful but I can't express enough about how wonderful it is in person!

My husband was the one who thought that this would make an excellent 30th Wedding Anniversary gift for me as the traditional gift is Pearl and the modern gift is diamond...not to mention that I love rose gold.

Hello Cassandra and Tamara. Thank you so much, my pieces arrived safely yesterday. I am thrilled with them. They were so beautifully presented, and your business is a delight to deal with. You should be very proud of yourselves. 

Hello Cassandra I received my bangle today. I am over the moon with it. It is in better condition than I envisioned, it's in perfect condition. A beautiful piece that will take a prominent place in my growing collection.

Hi Cassandra and Tamara 
I am delighted to advise I received my exquisitely packaged ring today (which is also beautiful and such a naturally light ring to wear!). Thank you for taking so much care and consideration. It has really been a fantastic experience purchasing from you.

Dear Cassandra & Tamara,
Thank you so much. The Victorian 9ct Rose Gold Peridot & Garnet ring arrived today and is a perfect fit. My fingers have never looked so pretty. My husband bought it as my eternity ring, and, nestles beautifully with my wedding ring - which was his mother's.
Thank you for providing all of the paperwork and care instructions. It was packaged so well, it felt like my birthday.
I will be sneaky and enjoy the chocolates.

Hey ladies, 
Oh my goodness this piece was absolutely breath taking when I opened the beautiful packaging. My hubby loves it for me!
I absolutely love it, it is such a unique piece of jewellery. I cannot believe I have something that was once so special to someone else and now mine. 

Good afternoon Cassandra and Tamara.
I just want to say 'thank you'. I picked my ring up on Wednesday and it is so beautiful, I absolutely love it, feels like it has been waiting for me!!

Thank you also for the care guide and the lovely packaging, it makes it all the more special.

Hi Cassandra,I wanted to let you know that the Georg
Jensen ring arrived and it was in most magnificent package! The ring is lovely, but the packaging was outstanding, I feel like a kid at Christmas who is more interested in the package that the gift.

Evening fabulous ladies,
Imagine my face when I came home and opened this parcel and saw my beautiful/stunning ring - and it fits!!!
Both of you and your wonderful jeweller are absolute angels! I never thought it would be ready let alone arrive days prior to my nephew’s wedding. Thank you, thank you thank you, words can not express my gratitude and appreciation.

My beautiful bracelet and ring arrived. They are both perfect sizes.
Having small hands has its benefits occasionally. Looking forward to purchasing more of your beautiful jewellery. Thank you.

Graisons Jewellery always go above and beyond from their divine packaging, to being so ever thoughtful. Received my divine Jewellery today, and it included chocolates, which was a perfect suprise. Graisons Jewellery is just like family 🥰

I have purchased 2 pieces from Graisons. The service is exemplary. The packaging and attention to detail is above and beyond and so beautiful and professional. A prompt and efficient response with products that are exactly as they say when advertising … I do have 1 problem… what piece will I purchase next 🤔

Hi Cassandra

I adore her what an exquisite piece of jewellery. The presentation of your pieces is exemplary. I love the box you packed everything into so carefully (and the choccys too!). It all elevates the buying experience and shows a respect for the item, the buyer and your business that you take such care and effort. Adds another layer of luxe.

Thank you again for the pleasant purchase experience. I do look forward to a future acquisition from Graisons again.

Hello, my absolutely gorgeous Fleur De Lys brooch has just arrived at my door. So fast!

I really need to tell you how much I love it and how amazing your response has been all through.

I opened the box and not only found the brooch but the polishing cloth and beautiful chocolates. I fell in love with this the minute I saw it.
Thank you from my heart.

The ring is stunning. It's a perfect fit (though I was expecting to resize it). Your packaging and presentation was impeccable.I am thrilled.Will be buying from you again.

Good Afternoon Cassandra and Tamara
I have received my exquisite bracelet wrapped so beautifully and lovingly. I am absolutely thrilled with it! 

Thank you so much! The bracelet is absolutely gorgeous. Also, the packaging and presentation are just stunning, next level.Thank you for such a seamless process of purchasing a beautiful piece of jewellery.I hope this is just the first piece that I purchase from you.

Hi ladies, my beautiful jewellery arrived safe and well today, thank you.

What a wonderful surprise with your packaging and information. I have bought vintage jewellery pieces from across the world and I have never been presented with such beauty and care taken in the packaging.
A big thank you for all your professional correspondence, all communication was much appreciated.

I can not wait to wear my clip. I'm looking forward to seeing what you have to offer in the future. 

Thanks so much. It is a beautiful pendant. You always have such beautiful stock and your customer service is excellent!

My ring arrived this morning. It is perfect, it fits like a glove. It’s not often I find a ring in my size, it was meant to be.

The packaging was amazing, the chocolates a real treat. Many thanks to the team, I really appreciate your thoughtfulness.

Hello, my parcel arrived today with my beautiful pieces. They're even lovelier than the photos depict and I'm so grateful.

They were presented so beautifully it was like opening presents.
Graisons you are second to none, 100% quality, class and elegance. Thank you ❤️

Hello Ladies, I have just opened up my most recent purchase and I am so in love with the beautiful muff chain!

Thank You!! It is in amazing condition and it has all the charm and intricacies that makes vintage pieces so adored!!

I know I'm always purchasing quality pieces from you, your description and photography detail each item precisely, and your customer service is second to none!

I am continually in awe of the superb and diverse pieces on offer in your store - I can only begin to imagine the joy on your faces when you find such treasures to stock! Thanks again.

Just to advise that I’m over the moon and beyond with the ring 😍

It’s stunning and fits my ring fingers perfectly. The colors it emits are breathtaking and it sparkles so elegantly. Your packaging was so special as well with so much thought in the presentation, opening the box took my breath away. It was better than Christmas. You made me feel very special. I’ll certainly be highly recommending you to my friends and colleagues. I'm incredibly impressed with the service from start to finish.
Congratulations to you both for making my self treat experience one to remember 😊

Dear Cassandra,

My necklace arrived today and it is absolutely incredible!!!!! Thank you From the moment I saw it, I was in love. The piece surpasses my expectations in every way. Its dimensions, shape, finish and presentation are amazing.

Your packaging was beautiful and I am a devoted lifetime fan!!!

I am so excited to receive my beautiful pearl ring. I received it today and wow what prompt service. 
Your packaging was perfect and its secret treats such a surprise!
I know it’s early, but sending you both Christmas greetings. 
Cheers from your new client.

I received my order today, I am so very happy with the earrings, they are gorgeous . The way the earrings were wrapped up with the chocolates, card and little box was special and gave me the impression you guys love what you do and care about your customers.

Oh I just wanted to say Thank you! thank you! Thank you! The ring is more beautiful than I imagined 💜 This ring has such a beautiful sheen that it literally glows, and to be honest I thought, in the pictures, that may have been just the way the camera caught it.

When I opened the box, and there was that beautiful glow I could completely understand why in olden times, people thought Moonstones were made from moonbeams.

I tried the ring on every finger, and the only finger it fit is my ring finger - the only one I don't have a ring for....made me think maybe it's been mine all along.

The stunning packaging & thoughtful card enhanced the whole experience, and my communications with you from my very first enquiry have been exemplary.

Thank you for not only such a beautiful ring that I will treasure always, but also for sharing my excitement and making me feel like I was on this journey with a good friend. Bless you x

I recently had the pleasure and privilege of purchasing a gorgeous Edwardian locket from Graisons. Not having had a lot of experience buying so expensive a product online, I was nervous and cautious, however after sending and receiving several messages, the lovely Tamara allayed my fears and reassured me completely. I was able to lay-by my locket, and after 3 months I received it today, lovingly gift-boxed and including a complimentary chain. I can’t speak highly enough of this company, and my piece is absolutely stunning. I couldn’t be happier. 10/10

Dear Cassandra and Tamara

I received my beautiful bracelet today - thank you so much for what was a delight to open. Can't believe this beautiful and unique exquisite Australian piece is mine! Thank you also for forwarding all of the sourced and researched history that you were able to locate on this bracelet - I'm so excited to have this information on hand about this little treasure.

Good Afternoon Ladies,
I have received my stunning Victorian Pearl and Emerald ring, and I am overwhelmed by how absolutely gorgeous it is. The pearls are so beautifully white, and the green emeralds add little pops of colour,and with the hand engraving on the sides, it all  comes together in a truly exquisite ring.It is definitely worth washing dishes to be able to wear this ring…Thankyou once again for your help, and wonderful service, and your new packaging is just gorgeous ! 

Hello Cassandra and Tamara 

I just wanted to touch base with you and thank you very much for sending the Citrine ring.  I picked it up from the post office this morning. 

Can I just say, it was lovely to receive something so beautiful, packaged so nicely and thoughtfully.   It certainly made a special purchase even more special. I loved your message and enjoyed your chocolate as I gently untied the ribbon to reveal my purchase. She is certainly a stunner, and I can't wait to take her on a night out for an occasion. 

Thank you again for your patience. flexibility and generosity for me to be able to secure this gorgeous piece albeit later than your layby agreement.  I am thrilled with the quality of the item, the care for delivery and the service that you offer.

Hello Cassandra and Tamara,

Just wanted to thank you once again for a wonderful piece of jewellery. My new Opal ring is spectacular and I can see why it nearly didn’t make it to your website  and I feel so lucky that it wasn’t snapped up straight away.

I cannot stop staring at it on my finger Everything I have purchased from your wonderful business has been of the highest quality and is just so beautiful Thank you both once again.

Hi Cassandra.

I just picked up and opened my package!  So BEAUTIFUL and so BEAUTIFULLY presented!!!   Thank you so much I absolutely love my ring.  I'm wearing it.  It fits as I had hoped. 
Beautiful design.  Beautiful stone.  Absolutely incredible.And same with the moonstone. Can't wait for something special to wear it to. I am so happy to have come across your business.  You are so knowledgeable and have such great taste and resources to find the most unusual exquisite items!Thank you again. 

Good Afternoon, the ring has just arrived and it is gorgeous. Thank you,
that’s two from two and I couldn’t be happier with your beautiful rings and exceptional service. Thank you once again.

My ring arrived and it is beautiful. I have such tiny fingers and your dainty Art Deco jewellery fits me perfectly it's such a lovely ring. You always bring such amazing finds to your page and provide insightful
history about each piece of jewellery. I look forward to see what surprises you bring each week.

Just to let you know the earrings have just arrived and I’m thrilled
with them and you all for the superb packaging and king messages. This is not the first time I’ve dealt with you and each time .. brilliant .
As I always tell you at my age of 77 years I will not be collecting any more …. Until you tempt me again!

Dear Cassandra & Tamara,So much thanks.The amethyst ring, beautifully wrapped, completely exceeded my expectations in every way. It’s gorgeous!Your understanding of my circumstances, flexibility & peerless service have ensured that I am recommending Graisons far & wide. You have a customer for life, & I’m hoping that your business has the
ongoing success that the service, personal touches, excellent prices & top quality, unique items should ensure.

Good evening Cassandra and Tamara, I received my beautiful necklace
today and I love it .Thank you for the wonderful way you both kept me updated and it was a pleasure to buy this stunning necklace until next time.

Just letting you know I received the pendant and brooch today. They are both absolutely beautiful, thank you so much. The way you packaged and presented them, it was a huge treat to open. Also my daughter and I enjoyed eating the chocolates .

I am so pleased to be the custodian of these pieces and look forward to wearing them.

Once again thank you.

Hi Cassandra & Tamara,

I just wanted to send y'all another thank you note for this ring!  It is such a stunner and has become a staple of my jewelry box.  I really appreciate you going the extra mile to get this little gem to me, and I think of you each time I wear it!Thanks again-I'm looking forward to my next purchase with you!

I recently purchased a green turquoise platinum and diamond early Australian ring.  I just want to say thank you very much.  I absolutely love it.  I also recently purchased a lemon coloured smokey quartz.  I am so happy with my jewellery purchases and I love giving new life to beautifully crafted vintage rings.

Thank you once again for all the lovely pieces you find and the fantastic service you provide.

Good morning Cassandra and Tamara. Once again I’d like thank you so much for my bangle it goes so well with the ring and earrings i purchased from you .Your web site your packaging is pristine   It’s a pleasure doing business with you .

The quality of the photography on your website and your levels of customer service are outstanding - and the gift packaging is beautiful.

Looking forward to shopping with you again!