Shipping & Delivery

Please click below to view the current delivery estimates for each State. 

https://auspost.com.au/service-updates/domestic-delivery-times

AUSTRALIAN DOMESTIC SHIPPING

For your peace of mind, please know that all items are sent free of charge within Australia via registered express post with signature upon delivery and insurance using Australia Post.   Our scheduled postage days are as follows:

Monday

Wednesday

Friday.

AUSTRALIA POST: PARCEL COLLECT SERVICE

Australia Post offer several additional delivery and collection options to best suit your needs. 

Parcel Collect provides customers with the option to use the postal address of a participating Post Office to send parcels to in case you are not going to be home or prefer the extra piece of mind.  Simply enter their address during the checkout process.

Australia Post will send you an SMS and email when your parcel arrives at your chosen Parcel Collect location.  Drop by to collect it within the 10 business days.

Download the MyPost app or sign up via the Australia Post website to access a range of free and easy delivery options and keep track of your deliveries. 

For more information visit:  Australia Post

 

PACKAGING & GIFT WRAPPING

All purchases will be packaged using our custom made Eco friendly jewellery boxes and Eco postal boxes.  Additionally, this postal box is placed inside an Australian Post express box for safe and secure delivery.

If you are purchasing a gift please let us know and we will gift wrap the jewellery box at no extra charge.

If your item comes with its original box this will be included with the piece.

 

POSTAGE & DELIVERY TIMES

Our scheduled postage days are Monday, Wednesday, Friday once full payment has been received.  (long term lay-by purchases will be posted once payment plan is complete).  A tracking number will be forwarded to you via email notification

*Please refer to current delivery estimates via Australia Post*


INTERNATIONAL SHIPPING

We are currently shipping to the following countries:

USA
UK
Canada
NZ.

Due to the Pandemic and ongoing logistic issues, we will continue to monitor the situation with hope to extend our shipping locations in the future.

All items are sent via international express post which includes tracking, signature on delivery and insurance.

The following rates currently apply:

NZ: 57.00 AUD

CAN: $69.00 AUD

USA: $69.00 AUD

UK: $75.00 AUD



Due to COVID, there may be some delays to the regular delivery time estimates.  Delivery estimates to the above countries can be located via the Australia Post website (click here for details). 

We can not guarantee that deliveries will arrive within the times specified due to the following reasons outlined by Australia Post;

  • restrictions and capacity constraints are causing delays in most countries
  • some countries are not currently accepting parcels
  • items may be held longer than usual by Australian and overseas customs authorities
  • all estimates are for metro destinations. Items sent to regional and rural locations will likely take longer than expected.

We will continue to monitor the situation and will provide updates as they come to hand.

We will keep track of your item and let you know of any issues departing Australia.

Shipping costs are applied at the time of checkout.  If you wish for your item to be delivered sooner than the Australia Post estimates, we do use DHL.  Additional charges may apply based on the item, insurance and location.  Please contact us for more information.

Please note: any duties imposed by countries for importing our items are the buyers responsibility.

Welcome to Graisons!

Hello and welcome to Graisons Fine Jewellery!

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