Lay-by Plans & Holds
Do you have your eye on a fabulous piece but need some to pay? At Graisons, we offer suitable layby terms for pieces priced $400 AUD and above.
If you are interested please email us: graisonsfinejewellery@gmail.com
A 15% non refundable deposit will secure the layby for you with regular, fortnightly payments (of your monetary choice). Layby plans range between 14 to 28 weeks as determined by the purchase price.
$400 - $1000 = 14 weeks
$1001- $1500 = 16 weeks
$1501 - $2000 = 18 weeks
$2001 - $2500 = 20 weeks
$2501 - $3000 = 22 weeks
$3001 - $3500 = 24 weeks
$3501 - above = 28 weeks
PAYMENT OF DEPOSIT
Upon receiving the invoice, the deposit must be paid within two (2) hours, please let us know once this has been done. We regret the need to do this however in fairness to other prospective buyers and the effort required to list across multiple sites we have had to impose this requirement.
Please contact us to confirm deposit has been made to assist with our record keeping.
If the deposit has not been completed within (2) hours and no contact has been made we reserve the right to relist.
NON-PAYMENT, CANCELLATION & TRANSFERRING LAYBYS
Non-Payment
In exchange for our generous layby terms, we require regular, fortnightly payments of your monetary choice to maintain your layby agreement.
Should there be any issues in completing your fortnightly payments please contact us. If after two consecutive fortnights we have not received payment and have made every attempt to contact you to no avail, we reserve the right to cancel your layby, return the item to stock and retain the 15% deposit as cancellation/restocking fee.
Any payments received over and above the 15% cancellation/restocking fee will be issued as a store credit.
Cancellation
In the event that you wish to cancel your layby during the layby term, we will simply retain the 15% deposit as cancellation/restocking fee. Any payments we receive over and above this cancellation fee will be issued as store credit.
Transfers
Please choose wisely prior to arranging a layby, our laybys are non-transferable.
Please note, If there are any unforeseen reasons preventing the completion of purchase please do not hesitate to contact us, we are very accommodating and will be more than happy to discuss alternate arrangements.
During the course of your layby plan, we will send friendly reminder emails if we have not received payment as per the fortnightly agreement and we have not been contacted prior. If for any reason you are unable to make a payment or need to make changes please contact us.
COMPLETING YOUR LAYBY
The item (s) will not be released until the entire balance has been paid in full.
HOUSEKEEPING
In addition to our website, we operate both a Facebook and Instagram business account. As a result, we receive a number of enquiries on and offline. If you wish to purchase an item through the website, we strongly recommend that you complete your purchase quickly. To arrange a layby please email us immediately to avoid disappointment.
HOLDS
While we understand that purchasing an item can be a big decision we can only hold an item for up to one (1) hour (without deposit) due to the number of enquiries we receive.
Please let us know if you need to hold an item so we can update our website and other platforms in the interim. General enquiries are not considered holds or potential sales.
NUMBER OF LAYBYS ACCEPTED
We accept up to three (3) laybys at the one time. To arrange an additional layby, a 15% deposit and applicable term will be applied.
We are very negotiable and will always have an in-depth conversation prior to purchase, please raise any questions during this time.
PAYMENT METHODS
We offer Paypal and bank transfer as payment method for laybys. Please let us know which method is most suitable.
We will issue a single Paypal invoice with the facility to make partial payments (of your monetary choice) on a regular fortnightly basis.
If choosing bank deposit, a PDF invoice will be emailed to you containing our bank details allowing you to manage your fortnightly payments.
