Lay-by Plans & Holds

Do you have your eye on a fabulous piece but need some to pay?  At Graisons, we offer suitable layby terms for pieces priced $400 and above.

If you are interested please email us: graisonsfinejewellery@gmail.com


A 20% non refundable deposit will secure the layby for you with regular, fortnightly payments (of your monetary choice). Layby plans range between 14 to 32 weeks as determined by the purchase price.

$400 - $1000 = 14 weeks

$1001- $1500 = 16 weeks

$1501 - $2000 = 18 weeks

$2001 - $2500 = 20 weeks

$2501 - $3500 = 26 weeks

$3501 and above = terms up to 32 weeks **

** Additional time can be negotiated for high value items $4000.00 AUD and above .  In addition, if for unforeseen reasons you require extra time to complete your layby please contact us.


HOUSEKEEPING

In addition to our website, we operate both a Facebook and Instagram business account.  As a result, we receive a number of enquiries on and offline. If you wish to purchase an item through the website, we strongly recommend that you complete your purchase quickly.  To arrange a layby please email us immediately to avoid disappointment.

PAYMENT OF DEPOSIT

Upon receiving the invoice, the deposit must be paid within two (2) hours, please let us know once this has been done. We regret the need to do this however in fairness to other prospective buyers and the effort required to list across multiple sites we have had to impose this requirement.

  Please contact us to confirm deposit has been made to assist with our record keeping.

If the deposit has not been completed within (2) hours and no contact has been made we reserve the right to relist. 


Please let us know as soon as possible if there are any issues preventing the deposit from being made, we are very approachable.

HOLDS

While we understand that purchasing an item can be a big decision we can only hold an item for up to one (1) hour (without deposit) due to the number of enquiries we receive.

Please let us know if you need to hold an item so we can update our website and other platforms in the interim. General enquiries are not considered holds or potential sales.

NUMBER OF LAYBYS ACCEPTED


We accept up to 3 laybys at the one time.  To arrange an additional layby, a 20% deposit and applicable term will be applied.

We are very negotiable and will always have an in-depth conversation prior to purchase, please raise any questions during this time.

PAYMENT METHODS

We offer Paypal and bank transfer as payment method for laybys.  Please let us know which method is most suitable.

We will issue a single Paypal invoice with the facility to make partial payments (of your monetary choice) on a regular fortnightly basis.  

If choosing bank deposit, a PDF invoice will be emailed to you containing our bank details allowing you to manage your fortnightly payments. 

COMPLETING YOUR LAYBY

The item (s) will not be released until the entire balance has been paid in full.

During the course of your layby plan, we will send friendly reminder emails if we have not received payment as per the fortnightly agreement and we have not been contacted prior.  If for any reason you are unable to make a payment or need to make changes please contact us.

CANCELLATION, NON-PAYMENT, LAYBY PAST DUE DATE & TRANSFERING LAYBYS

Cancellations

In the event that you wish to cancel your layby, we will simply retain the 20% deposit as cancellation/restocking fee.  Any payments we receive over and above this cancellation fee will be refunded. 

Transfers

Please choose wisely prior to arranging a layby. We do not offer the option to transfer laybys (and any payment we have received) to create a new layby should you change your mind and wish to purchase a different item during the agreed layby term.

Layby Past Due Date

If for any reason the lay-by is not completed within the period specified, payments have ceased and we have made every effort to contact you to no avail, we reserve the right to retain the 20% deposit plus any layby payments received.


Should you contact us after the due date, we are more than happy to negotiate a short extension of the layby term however, if you decide to cease the layby plan we reserve the right to retain 20% of the sale price as a cancellation/restock fee.  Any payment we have received over and above will be refunded to you.

Please note, If there are any unforeseen reasons preventing the completion of purchase please do not hesitate to contact us, we are very accommodating and will be more than happy to discuss alternate arrangements.


Welcome to Graisons!

Hello and welcome to Graisons Fine Jewellery!

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