Layby Plans & Holds

If you are interested in initiating a layby we would love to hear from you.   welcome@graisonsfinejewellery.com



PAYMENT METHODS

We offer the choice of Paypal and Bank Deposit (EFT) as payment method for our layby plans.  Please let us know which method is most suitable.

Paypal

If choosing this method, you will receive a Paypal invoice via email which provides the facility to make ongoing, partial payments (of your monetary choice) on a fortnightly basis.  Simply log into your Paypal account each fortnight to access the invoice to make payment.

Bank Deposit (EFT)

If choosing this method, we will email you a PDF invoice containing our bank deposit details and the invoice number to identify your ongoing payments. 

We recommend creating a regular fortnightly bank transfer to help manage your layby payments.

PAYMENT OF DEPOSIT

We provide up to one (1) hour for the deposit to be paid once the invoice has been issued, please let us know once this has been completed. 

We regret the need to do this however in fairness to other prospective buyers and the effort required to list across multiple sites we have had to impose this requirement.

  

If the deposit has not been completed within one (1) hour and no contact has been made we reserve the right to relist. 


PAYMENT, NON-PAYMENT, CANCELLATION & TRANSFERRING LAYBYS

Our laybys do not constitute a loan, nor are they a form of credit. A credit check is not required or conducted to put an item on layby, and missing a payment will not affect your credit score.
Fortnightly Payment

In exchange for our generous layby terms, we require regular, fortnightly payments of your monetary choice to maintain your layby agreement.

If there are any unforeseen reasons preventing you from completing these  payments please do not hesitate to contact us, we are very accommodating and will be more than happy to discuss alternate arrangements. 

During the course of your layby plan, we will send friendly reminder emails if we have not received payment as per the fortnightly agreement and we have not been contacted to discuss alternate arrangements.

Non Payment

If after two consecutive fortnights we have not received payment and have made every attempt to contact you to no avail, we reserve the right to cancel your layby, return the item to stock and retain the 15% deposit as cancellation/restocking fee.

Any payments received over and above the 15% cancellation/restocking fee will be issued as a store credit.

Cancellation

In the event that you wish to cancel your layby during the layby term, we will simply retain the 15% deposit as cancellation/restocking fee.  Any payments we receive over and above this cancellation fee will be issued as store credit.

Transfers

Please choose wisely prior to arranging a layby, our laybys are non-transferable.


HOLDS

While we understand that purchasing an item can be a big decision we can only hold an item for up to one (1) hour (without deposit) due to the number of enquiries we receive.

Please let us know if you need to hold an item so we can update our website and other platforms in the interim. General enquiries are not considered holds or potential sales.