Shipping & Delivery
CHRISTMAS DELIVERY CUT-OFF DATES:
NT, TAS and WA:
20th December
ALL OTHER STATES:
23rd December
INTERNATIONAL
NZ, SINGAPORE,HONG KONG, UK:
13th December
USA:
16th December
CANADA POST
Due to ongoing union strike action, Canada Post has advised all countries to temporarily stop sending all items to Canada. As a result, all services to and from Canada are temporarily suspended as of 27 November 2024.
AUSTRALIAN-BASED CLIENTS
Purchases received via our website are dispatched within one-two business days via Australia Post. A tracking number will be forwarded to you via email confirmation.
INTERNATIONAL CLIENTS
Purchases received via our website are dispatched within one-two business days via Australia's major postal company, Australia Post, with a trusted postal company specific to your country completing the delivery. A tracking number will be forwarded to you via email confirmation.
We are currently shipping to the following countries:
UK
USA
CANADA
NEW ZEALAND
SINGAPORE
HONG KONG
Please note: any duties imposed by countries for importing our items are the buyers responsibility. Please contact your local customs agency if you wish to discuss potential rates and fees.
AUSTRALIA POST: PARCEL COLLECT SERVICE FOR AUSTRALIA-BASED CUSTOMERS
Australia Post offer several additional delivery and collection options to best suit your needs.
Parcel Collect provides customers with the option to use the postal address of a participating Post Office to send parcels to in case you are not going to be home or prefer the extra piece of mind. Simply enter their address during the checkout process.
Australia Post will send you an SMS and email when your parcel arrives at your chosen Parcel Collect location. Drop by to collect it within the 10 business days.
Download the MyPost app or sign up via the Australia Post website to access a range of free and easy delivery options and keep track of your deliveries.
For more information visit: Australia Post
PACKAGING & GIFT WRAPPING
All purchases are lovingly packaged using our custom made Eco friendly jewellery boxes and Eco postal boxes. Additionally, this postal box is placed inside an Australian Post express box for safe and secure delivery.
If you are purchasing a gift please let us know and we will gift wrap the jewellery box at no extra charge.